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All products from Swiss warehouse

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The copyright for all content on this site lies with OUTDOORSTATION® and thus with the owner of the brand OUTDOORSTATION® - Solo Products Gmbh. 

All texts and links have been carefully checked and are continuously updated. We make every effort to provide correct and complete information on this website, but assume no responsibility, guarantees or liability for the information provided through this website being correct, complete or up-to-date. We reserve the right to change the information on this website at any time and without prior notice and we do not undertake to update the information contained. All links to external providers were checked for correctness at the time of their inclusion, but we are not liable for the content and availability of websites that can be reached via hyperlinks. The provider of the page to which reference is made is solely liable for illegal, incorrect or incomplete content and in particular for damage caused by the content of linked pages. It does not matter whether the damage is of a direct, indirect or financial nature or whether there is any other damage that could result from data loss, loss of use or other reasons of any kind.

General terms and conditions for trading via the OUTDOORSTATION® online shop for Switzerland and the Principality of Liechtenstein. 

These general terms and conditions (hereinafter 'GTC') apply to all contracts that OUTDOORSTATION® / Solo Products GmbH, HR number 1288517 , with persons or companies domiciled or based in Switzerland or in the Principality of Liechtenstein (hereinafter 'customer') about products (hereinafter 'products') offered in the web shop of OUTDOORSTATION® (hereinafter 'web shop'). By placing an order in the OUTDOORSTATION® web shop, the customer accepts these GTC. Deliveries, services, offers, etc. from OUTDOORSTATION® via the web shop are made exclusively in accordance with these General Terms and Conditions. The General Terms and Conditions apply in the current version at the time the contract is concluded. OUTDOORSTATION® reserves the right to change these terms and conditions at any time. 

User account / customer information
The customer places orders via a user account or as a guest in the OUTDOORSTATION® web shop. All customer information in the user account and all information as a guest must be complete and true. Each customer may only open one user account. 

conclusion of contract and delivery
The contract between OUTDOORSTATION® and the customer only comes about through an express order confirmation or through the shipping confirmation from OUTDOORSTATION® and is dependent on the availability of the ordered products. The buyer remains bound to the order until the time of the express order confirmation or the shipping confirmation by OUTDOORSTATION®. The offer of OUTDOORSTATION® is primarily aimed at end consumers, which is why OUTDOORSTATION® reserves the right not to fulfill orders or to reject orders in particular if, from the point of view of OUTDOORSTATION®, quantities of products are not ordered that are not usual for end consumers. For the products ordered by the buyer, the prices in Swiss francs valid on the order date and stated in the web shop, including VAT, apply. The shipping costs are shown separately during the ordering process and in the order confirmation. OUTDOORSTATION® delivers exclusively to delivery addresses within Switzerland or the Principality of Liechtenstein. The shipping route and type of packaging are determined by OUTDOORSTATION®. Delivery dates and/or deadlines specified or communicated by OUTDOORSTATION® are non-binding. If the delay is more than twenty days or if delivery is impossible for more than twenty days, the customer and OUTDOORSTATION® are entitled to withdraw from the contract without compensation.

terms of payment
All orders must be paid for in Swiss francs, either against invoice or by credit card. Invoices from OUTDOORSTATION® are to be paid within 30 days (without deduction). From the third reminder, OUTDOORSTATION® will charge you a compensation fee of CHF 40.00. For orders against invoice, OUTDOORSTATION® is entitled to demand advance payment without giving reasons (e.g. due to insufficient creditworthiness). In the case of payment against invoice, ownership of the delivered goods is only transferred to the customer after the purchase price has been paid in full.

Testing, Warranty and Liability
The customer must immediately check the received shipments or products for correctness, completeness and freedom from defects. Any deviations from the order and any defects must be reported to OUTDOORSTATION® in writing within 5 calendar days of delivery of the delivery. Returns of defective products must be returned to OUTDOORSTATION®. The shipment should be sent to the following address: OUTDOORSTATION®, Fischingerstrasse 66, 8370 Sirnach, Switzerland. Packaging and shipping costs are at the expense of the customer. OUTDOORSTATION® can, at its own discretion, fulfill the warranty obligation by repairing, replacing (with an identical or similar product), reducing the purchase price or refunding the purchase price. Other services, in particular compensation for damages, are excluded if there is a defect. With the purchase, the customer undertakes to only use the products for their intended purpose. Any further liability of OUTDOORSTATION® in connection with products or services of OUTDOORSTATION® and its assistants is excluded to the extent permitted by law.

Data security and data protection
The data is transmitted via the Internet. The Internet is an open network that is accessible to everyone and is therefore generally not considered a secure environment. All payment transactions are processed according to the usual security standard (https://) at the time of the transaction. OUTDOORSTATION® rejects any liability for the security of data during transmission via the Internet. The processing of personal data takes place in accordance with and in compliance with the applicable data protection regulations for the purpose of contract processing and maintaining relationships with customers (including marketing measures). The transfer of the customer's personal data to third parties outside the OUTDOORSTATION® group takes place exclusively to the service partners involved in the execution of the contract, e.g. B. the logistics company commissioned with the delivery. In such cases, the scope of the transmitted data is limited to the minimum required for the execution of the contract. Any further transfer of customer data to third parties does not take place. The customer agrees to the collection, processing and use of his personal data in accordance with the aforementioned information. Furthermore, the terms and conditions for using the website of the webshop, which can be called up under the heading Data protection, also apply to the buyers. 

Applicable Law and Jurisdiction
The contractual relationship, including these GTC, is exclusively subject to Swiss law, excluding the conflict of law provisions of Swiss international private law, in particular excluding the United Nations Convention on Contracts for the International Sale of Goods (Vienna Sales Convention). The place of jurisdiction is Sirnach, Canton Thurgau, Switzerland, whereby OUTDOORSTATION® is also entitled to sue the customer at their general place of jurisdiction.

Solo Products GmbH data protection declaration (owner of the brand OUTDOORSTATION®)

Solo Products GmbH (sp) is aware of the responsibility in handling data and is committed to correct handling of your data in accordance with Swiss data protection laws, taking into account the European GDPR. The general data protection procedures are described in this data protection declaration. This includes the collection, processing, use and disclosure of personal data of our members and users of the websites. 

Why and how is your personal data collected and used?

Access to websites and online services
In order to be able to open one of our websites or use an online service, information is stored that is required for access, operation of the website and compliance with technical and legal requirements in connection with the operation of our website. These include e.g. B. passwords, IP address and web browser settings, which are stored anonymously for the duration of a session.

information, ordering or support
When you contact us (online or offline), we collect the information we need to fulfill your request and provide you with access to the relevant product or service. For example, your name and contact information, details regarding your request, your agreement with us and the fulfillment, delivery and billing of your order are collected. You must be registered to order most services and products. By registering, you can also view and adjust your personal data at any time.

Use of Personal Data
The information we collect about you comes from our direct interactions with you. When you register for an event or course, we may collect information (online or offline) related to the organization of the event. Personal data is stored centrally in a database.

Security and quality of information
It is our concern to protect your personal data and to ensure its accuracy. SP has implemented physical, administrative and technical safeguards to protect your personal information from unauthorized access, use and disclosure. For example, certain particularly sensitive personal information (e.g. credit card information or passwords) is encrypted when it is transmitted over the Internet. We also require our partners to protect this data from unauthorized access, use and disclosure.

retention period
Personal data is retained for no longer than is necessary to fulfill the purposes for which it is processed, including compliance with legal or regulatory obligations (e.g. auditing, billing and legal retention periods), dispute resolution and justification , exercise or defense of legal claims.

Rights and Contact
You can request information regarding your personal data. You also have the right to object to direct mail. You may have additional rights under the law applicable to you in relation to data processing. For example, if the processing of your personal data is subject to the provisions of the GDPR and your personal data is processed on the basis of legitimate interest, you have the right to object to the processing on grounds relating to your particular situation. Within the framework of the GDPR, you also have the right to request the deletion, restriction of processing and portability of your personal data.

If you have a question about this privacy policy, please contact us by email: info@solo-products.ch

right of appeal
If you believe that the processing of your personal data violates applicable data protection laws, you can lodge a complaint.

Sirnach / Switzerland / March 2022